Leadership Forum | $299 [add-on ticket for 2025 AMMC Cleveland; space is limited; registration open from 8/13/24 to 3/17/25]
This component of the conference was launched in Houston 2023 and has been expanded based on feedback. With programming geared towards senior-level Membership professionals and repeat attendees of AMMC, Leadership Forum participants will connect with a trusted cohort of peers before the conference via a virtual networking session. During an exclusive session on the first day of the conference, participants will have the opportunity to discuss trends and key indicators with industry expert Colleen Dilenschneider from IMPACTS Experience. In Cleveland, Leadership Forum participants will also enjoy networking opportunities to share and discuss the challenges of managing complex membership programs in a changing world.
Upon your return home, you will participate in two online sessions to continue the conversation and gain valuable insights that will positively impact both your organization and the museum membership field in general. The Leadership Forum fee also includes online access to the cohort between conferences.
Recommended for the individual that has primary responsibility for membership at their institutions. To ensure the cohort is as broad as possible within our space constraints, we request each organization select one individual to participate. If you would like to be considered for an exception please reach out to Ruth White.
This component of the conference was launched in Houston 2023 and has been expanded based on feedback. With programming geared towards senior-level Membership professionals and repeat attendees of AMMC, Leadership Forum participants will connect with a trusted cohort of peers before the conference via a virtual networking session. During an exclusive session on the first day of the conference, participants will have the opportunity to discuss trends and key indicators with industry expert Colleen Dilenschneider from IMPACTS Experience. In Cleveland, Leadership Forum participants will also enjoy networking opportunities to share and discuss the challenges of managing complex membership programs in a changing world.
Upon your return home, you will participate in two online sessions to continue the conversation and gain valuable insights that will positively impact both your organization and the museum membership field in general. The Leadership Forum fee also includes online access to the cohort between conferences.
Recommended for the individual that has primary responsibility for membership at their institutions. To ensure the cohort is as broad as possible within our space constraints, we request each organization select one individual to participate. If you would like to be considered for an exception please reach out to Ruth White.
2025-26 Leadership Forum Schedule
Thursday, April 10, 2025 | 3:00 pm-4:00 pm ET | VIRTUAL
Cohort Welcome Session
Join us in the very first of four formal sessions to meet your Leadership Forum colleagues. Learn more about the Leadership Forum and begin to forge connections through this interactive online session. Plus, as the Leadership Forum Cohort, you will receive a sneak peek of the AMMC’s new strategic direction before everyone else.
Sunday, May 18, 2025 | 5:00 pm-6:00 pm ET | IN-PERSON at Hotel Cleveland
Sunday Night Happy Hour
For those of you who are in town, join the Cohort for an informal get together and a no-host drink at Maker, the hotel restaurant and lounge. Let’s raise a glass, deepen relationships and kick off the conversations!
Monday, May 19, 2025 | 8:00 am-9:00 am ET | IN-PERSON at Hotel Cleveland
Breakfast
Enjoy breakfast and networking with your fellow Leadership Forum colleagues.
Cohort Welcome Session
Join us in the very first of four formal sessions to meet your Leadership Forum colleagues. Learn more about the Leadership Forum and begin to forge connections through this interactive online session. Plus, as the Leadership Forum Cohort, you will receive a sneak peek of the AMMC’s new strategic direction before everyone else.
Sunday, May 18, 2025 | 5:00 pm-6:00 pm ET | IN-PERSON at Hotel Cleveland
Sunday Night Happy Hour
For those of you who are in town, join the Cohort for an informal get together and a no-host drink at Maker, the hotel restaurant and lounge. Let’s raise a glass, deepen relationships and kick off the conversations!
Monday, May 19, 2025 | 8:00 am-9:00 am ET | IN-PERSON at Hotel Cleveland
Breakfast
Enjoy breakfast and networking with your fellow Leadership Forum colleagues.
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Monday, May 19, 2025 | 9:00 am-10:30 am ET | IN-PERSON at Hotel Cleveland
Leadership Forum Session It’s Cool to Be Kind: What Members Value & What This Means for The Future The last several years have been hard for Americans, bringing with them fraught elections, harsh realities regarding systemic injustices, and a global pandemic. But with these hardships have come some benefits for museums: elevated trust perceptions, increased (digital) connectivity, and a belief that museums are assets to their communities. Today, it’s cool to be kind – and with this emphasis on care and kindness comes a unique moment for museum membership programs. People believe that being a museum member makes them a better friend, neighbor, or parent, and in this session, Colleen Dilenschneider will show the data on why that matters for museum membership programs. Dilenschneider will also discuss opportunities to further cultivate caring and how trends are manifesting themselves in museum membership data, from the top benefits of membership to the best thing about being a member and member views of museum’s missions. Finally, on the heels of the 2024 election, Dilenschneider will provide an overview of how much Americans care about arts and culture and how these cause priorities shift by age and income – and what this means for membership leaders aiming to diversify participation. This presentation will encourage museum membership leaders to consider their own programs and strategic approaches given current changes in membership motivations and indications for the future. Colleen Dilenschneider is the Managing Partner of IMPACTS Experience and oversees audience engagement initiatives on behalf of clients in the cultural sectors. Colleen uses data to identify and predict emerging market opportunities, and helps nonprofit organizations maintain relevance and secure their long-term financial futures by building affinity with their onsite and virtual audiences. Colleen has worked with many of the most admired and successful entities in the nonprofit realm, and currently serves as the Chair of the Board of Directors at the National Aquarium. She is the author and publisher of the popular website Know Your Own Bone, a data-informed resource for cultural organizations, and has been frequently featured as an expert resource in publications such as The Wall Street Journal and Washington Post. Colleen earned her undergraduate degree from The University of Chicago and a Master of Public Administration from the University of Southern California. Fall 2025 [date to be announced soon] | 3:00 pm-4:00 pm ET | VIRTUAL
Online Session Details coming soon. Spring 2026 [date to be announced soon] | 3:00 pm-4:00 pm ET | VIRTUAL Online Session Details coming soon. |
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