Past Conference Materials
AMMC 2019 Pittsburgh
AMMC 2017 Seattle
AMMC 2016 Chicago
AMMC 2014 St. Louis
AMMC 2013 Atlanta
AMMC 2011 Philadelphia
AMMC 2010 New Orleans
- First Time Attendee Welcome and Membership 101
- On-Site Sales How To’s: From Voices of Experience
- Key Metrics 101: The Answers You Need When Your Boss Puts You on the Spot
- Empowering Your Best Ambassadors
- Trends in Patron Support: A Look at the Performance of Ticket Buyers, Members, and Donors
- Why Multi-Channel Campaigns Win Every Time
- Member Stewardship: Crafting the Experience
- Annie Duke | Thinking in Bets: Decision-Making in the Face of Uncertainty
- Price Changes: Four Models of How to Prepare and Implement
- Creating a Data-Driven Culture
- Maximizing Success! When Membership Partners with Special Exhibitions
- Cecile Shellman | Reexamining Belonging: The Impact of DEAI Initiatives on Membership Programs
- Expanding Access and Inclusion through Membership
- What’s Next in Membership: Ideas for Developing New Audiences
- Engaging Your Museum Membership: Adding Value
- Identifying Characteristics of Top-Performing Membership Programs
- Ramp Up Your Renewal Program!
- Re-Engineered for Relevance: Assessing and Transforming Membership in 2019
- Tax Traps for the Unwary: Understanding the Impact of Membership Benefits for Donors
- Communication with Members in the Year 2020: High Tech, Low Tech, or No Tech
- Shifting Priorities: Transactional vs. Philanthropic? Member vs. Donor?
- Colleen Dilenschneider | The Data Is In: The Difference Between A Museum Surviving and Thriving Rests With Membership
AMMC 2017 Seattle
- AMMC Conference 101 & Membership 101
- Make Membership Magic: Secure the Right Budget for Revenue, Response, & Retention!
- Sharing Data Across Communities
- Reach, Activate, and Convert: Digital and Social Media Strategies for Membership
- What's the Sweet Spot for Membership Size?
- Lessons Learned from the Outside
- Strengthening the Mighty Middle of Your Membership Program
- Using Challenges & Current Circumstances to Build Your Membership & Annual Giving
- Engaging Young Patrons: Case Studies from Two Museums
- Exploring Alternative Membership Models
- Putting it All Together: Taking a Successful Membership Program to the Next Level
- Maximizing your Museum's Digital Fundraising Program
- The Myths, Metrics, Management, & Magic of Silo Busting
- New Building, New Membership
- Lock in Revenue and Reach New Audiences through Autorenewal Programs
- Using Direct Mail to Drive Action Through Other Channels
- How to Make Friends & Influence People: Tips & Strategies for Customer Service
- Under Construction! Revamping Membership Structures
- Kusama Madness Sweeping North America
AMMC 2016 Chicago
- Market Trends in Membership-2016
- How Cutting-edge Data Analytics Can Revolutionize Your Membership Program
- Keeping Up with the Joneses: Mobile Member Cards and Recurring Giving
- Don't kill direct mail! A case study on why you need to keep it alive
- Tiny Tweaks to Bold Break-throughs
- DIY Member Engagement at a Mid-sized Museum [Notes]
- Membership for Today's Museum Audience
- Hey! Get a Membership and No One Gets Hurt
- Doing Your Homework: Visitor Research and Direct Mail
- Making Email, Online Advertising, and Social Media Work for Membership
- Shake it Up: Change or Get Left Behind
- Won't You Be My Neighbor? Collaboration Between Pittsburgh's Cultural Organizations
- Loyalty and Membership: Love, Passion and Long-Term Relationship
- Benchmarking to Drive Fundraising Success
- Digital Strategies for the Direct Mail World - the Pendulum Swings Back
- Learn How to (Membership) Drive from the Smithsonian!
- The Challenging Journey: In Pursuit of the Holy CRM Grail
- On-site Late Night: On the Couch with On-site Sales Experts
- Trust your Data, Not your Instincts
- Beyond Digital: Increase Member Engagement using Emotions
AMMC 2014 St. Louis
- Acquisition 101
- Member Survey Research
- Direct Mail Project Management
- Mission * Membership * Marketing: A Magic Mix for Success
- Keynote: A Glimpse of Museum Future(s)
- Beyond ROI: Managing Up, navigating office politics, and other secrets to success from the trenches
- Click It! Tactics and Trends in Online, Digital and Social Media for Membership
- Cross-Pollination: Out of the Box Acquisition Ideas from Longwood Gardens
- Data-Driven Transformations Rethinking & Revamping Relevancy of Membership
- The Extra Mile: Driving Incremental Revenue in Your Campaigns
- The Chicago School: Member Engagement & Loyalty
- Getting the SECOND gift: Tactics and Strategies In First Year Retention
- Must Love Data: Remaking Annual Fund using Analytics and Predictive Modeling
- Successful Upgrade Strategies: Building Deeper Relationships and More Income for Your Membership Program
- Gift Membership: New Strategies to Reach, Engage, and Sell
- Recruiting and Hiring On-Site Salespeople
- How to Foster Stronger Engagement and Visitation: Lessons from Culture Track 2014
- The State of Nonprofit Fundraising
- The Rules of Engagement: Strategies to Identify and Retain At-Risk Members
- Fostering Member Engagement and Visitation through "Infotainment"
- Making a Difference: Engaging Underserved Communities through Membership
- Was It Successful? Measuring a Multi-channel Campaign
- Leadership in Nonprofit Management: Partnering for Success
- Leadership in Nonprofit Management: Breakout Session
AMMC 2013 Atlanta
- DMA Friends and Partners: Engaged Philanthropy and Free Membership
- Training Frontline Membership Sales Staff
- Museums and the Web 2013
AMMC 2011 Philadelphia
- AMMC 2011 Membership Industry Report (Campbell Rinker)
- Membership 101
- Museum Membership and Tax Rules
- Making eRenewals Work for You
- Onsite Sales Roundtable
- Tapping Technology for Membership
- Operating Successfully in a Down Economy
- Recipe for a Successful Membership Program
- Reciprocal Membership Programs
- Museum Trends
- Membership Upgrade Roundtable
- Membership Cards Roundtable
- MFA Membership Levels
- Donor Relations
- Online Fundraising
- Maximize Visitor Conversion
- The Power of Branding
- Data, Reports and Budgets OH MY!
- Eye on the Prize
AMMC 2010 New Orleans
- AMMC 2010 Membership Industry Report [Presentation] by Campbell Rinker
- Delving Beyond Zip Codes by Steve Jacobson, Jacobson Consulting Applications and Suzette Sherman, Philadelphia Museum of Art
- Adding Value to a Membership Program part 1 | Adding Value to a Membership Program part 2 by Dallas Museum of Art
- Fundraising Strategies part 1 | Fundraising Strategies part 2 by SD&A
- Multichannel Program by The Lukens Company
- Five Strategies for Success by Donielle Smith Flynn, Manager of Member and Guest Relations, High Museum of Art